GrowSheet Privacy Policy

Effective date: upon publication · Last updated: July 12, 2026

This Privacy Policy explains how ARDEO LABS LLC ("we," "us") handles information in connection with GrowSheet — our apps, website, and share pages (the "Service"). It is part of, and should be read with, our Terms of Service.

1. Who this covers

GrowSheet is a business tool used by wholesale nurseries. If you are a grower with an account, this policy describes how we handle your data. If you are a buyer who submitted an order request or subscribed to a grower's list, the grower is the controller of that relationship; we process your information on their behalf as described in "Buyer information" below.

2. What we collect

• Account data: your name, email, nursery name, and team roles.
• Business content: catalog, lots, counts, capture photos, availability lists, orders, invoices, statements, and the buyer contact details you enter or accept.
• Capture photos: photos you take of your crop, which are processed (including by our AI provider) to draft counts and sizes you then confirm. When you publish an availability list, its featured crop photo is served from a public web address as part of that list's page and PDF; your other photos stay private to your business.
• Usage and device data: app and page interactions, device and log information, collected to run and improve the Service. Usage events are keyed to a pseudonymous account identifier, which is linkable to your account but carries no buyer information.
• Billing data: handled by our payment processor (Stripe); we do not store card numbers.

3. How we use it

To provide and secure the Service; to draft counts from your photos (with your review); to render and serve the pages you publish; to process billing; to send you service and, where you opt in, product messages; to detect abuse; and to comply with law. We do not use your content to train AI models, and we do not sell your data.

4. AI processing

When you use capture features, the relevant photos are sent to our AI provider to generate suggested counts, container sizes, and ready-states. The output is a suggestion you confirm; GrowSheet does not identify or appraise plants. We send only what is needed for the feature and under contractual confidentiality.

5. Buyer information

When a buyer submits an order request, their contact details are quarantined and revealed to the grower only when the grower accepts the request. When a buyer subscribes to a grower's availability list, we store their email to deliver that grower's list and process one-click unsubscribes and delivery complaints. Suppression of an unsubscribed or bounced address survives re-subscribe attempts. Buyers do not have GrowSheet accounts.

6. Sharing and subprocessors

We share data with service providers who help us run the Service — hosting and database, our AI provider, Stripe for billing, and an email-delivery provider — under contracts that limit their use to providing those services. We may disclose information to comply with law or protect rights and safety, and in connection with a merger or acquisition (with notice where required). We do not sell personal information.

7. Retention and deletion

We keep your data while your account is active. When you delete your business, it is scheduled for permanent deletion after a 7-day grace window (so a mistake isn't forever) and fully removed within 30 days of your request, except records we must retain for tax, accounting, or legal reasons (for example, subscription payment records). Export is available for free at any time and survives cancellation.

8. Your choices and rights

You can access, correct, export, or delete your data from within the app, or by emailing us. Depending on where you live, you may have additional rights (access, correction, deletion, portability, and objection); we honor applicable requests. To exercise them, use the in-app tools or contact us.

9. Security

We use industry-standard measures — encryption in transit, access controls, and tenant isolation — to protect your data. No system is perfectly secure, but we work to protect your information and to notify you of material incidents as required by law.

10. Children

The Service is for businesses and is not directed to children under 18; we do not knowingly collect their data.

11. Changes

We may update this policy; material changes will be announced in the app or by email. Continued use after the effective date is acceptance.

12. Contact

Questions about privacy? Email help@growsheet.app. The data controller is ARDEO LABS LLC, a Florida limited liability company.